Frequently Asked Questions

Can I switch events/distances?

Yes you are able to change races until Thursday at midnight online or at packet pick-up on Friday or Saturday.

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Can I register race morning?

Yes, you can register at the race although we strongly suggest you pre-register. Please arrive at least 40 minutes prior to the race start  Race day registration will be $45 for the 5K and 10K and $35 for the 1-Mile. Free event shirts are only guaranteed for pre-registered runners.

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What forms of payment are available race morning?

Cash, check or credit card are all accepted for race day registration.

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Can I run with my Baby jogger / stroller?

Yes, running strollers are welcome on the course. We do ask that you start in the back and be respectful of others.

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Can I run with my dog?

No dogs are not allowed on the course. We apologize for any inconvenience.

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Can I transfer my registration to someone else?

Entry fees are non-transferable and are non-refundable. 
NO EXCEPTIONS.

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Can I get a refund?

Entry fees are non-transferable and are non-refundable. 
NO EXCEPTIONS.

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Can I walk the event?

Yes, you can run, walk, or skip! However, our 10K does have a 1 hour and 40 minute course limit (16 minute per mile average.)

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Can you mail my packet to me?

No, we do not mail packets out. However we do have free race morning pick up beginning at 6:30. We strongly suggest you pick up your packet beforehand however do understand that may not be possible.

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Where and When is Packet Pick-Up?

Pre-Race Packet pick-up is located at Road Runner Sports at 1714 Newbury Park Road in Newbury Park, CA at the following days and times:

Friday, June 5th 1:00PM –7:00PM 

Saturday, June 6th from 10:00AM – 6:00PM

 

We do offer race morning packet pick-up beginning at 6:30AM. Please arrive AT LEAST 40 MINUTES PRIOR TO YOUR EVENT START TIME. Expect lines on race morning pick up.

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What are the courses?

The Love Run 5K (out and back), and 10K (loop) courses are relatively flat.  Each course wraps around the picturesque Westlake Village Lake and is ideal for all levels of runners, whether experienced and looking for a personal best or beginner and running a first race. Although the 5K follows along the same route as the 10K, there is a distinctly marked 5K turn-around. 

You can also view an online course maps at http://loverunwestlake.com/event-info

Please note courses are subject to change.

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What happens if it rains?

The Love Run will be held rain or shine.

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Where can I find results?

Unofficial live results will be posted on TV screens on site. Online results will be posted at http://loverunwestlake.com/ shortly after the race (we plan to post them live but there are sometimes connectivity issues in which case they will be online shortly after the event finishes.)

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The event site mentioned if you raise $100 your entry fee is waived. I attempted to donate $100 but the total charge had a processing fee and the event fee. Why is that?

During the registration process you must select the option to become a fundraiser with a minimum goal of $100. You can donate the entire $100 yourself or ask your friends and family to do so. What we recommend is initially setting up a fundraiser with a minimum goal of $100 and completing your registration (with no donation.) You will then receive a confirmation with your fundraising url. Go to this unique url (website) and make a donation and/or share it with friends.

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